How do I get a refund?

Venue 114 has a strict no refund policy however in special circumstances the policy will be reviewed and may permit a refund however this is at the discretion of Venue 114. When refunds are permitted, or in the event of the cancellation of a performance, monies will only be refunded to the credit card that was originally used to purchase the ticket/s. If the purchase method was cash or the credit card originally used to purchase the tickets is no longer valid than the refund will be provided via a bank transfer.