Community Spaces COVID-19 Pandemic Protocols*

Last modified at 10/11/2021

What’s changed from 8 October 2021

From 4:00pm AEST 8 October 2021, restrictions will ease in the following Local Government Areas:

  • Brisbane City Council
  • Gold Coast City Council
  • Logan City Council
  • Moreton Bay Regional Council
  • Townsville City Council (including Magnetic Island)
  • Palm Island Aboriginal Shire Council

There is no longer a requirement to wear a mask at hospitality venues in impacted areas except when entering or exiting the venue or if you are a staff member serving patrons.


Face mask restrictions continue to apply to 11 Local Government Areas in South East Queensland. These Local Government Areas are declared impacted areas and include:

  • City of Brisbane
  • Moreton Bay Regional Council
  • City of Gold Coast
  • City of Ipswich
  • Lockyer Valley Regional Council
  • Logan City
  • Noosa Shire Council
  • Redland City
  • Scenic Rim Regional Council
  • Somerset Regional Council
  • Sunshine Coast Regional Council

Townsville (including Magnetic Island) and Palm Island are not classified as impacted areas, but residents of these LGAs are encouraged to carry a mask and wear it when physical distancing is not possible.

Movement and gathering in impacted areas

The restrictions on movement and gathering for impacted areas are the same as the rest of Queensland.

Face masks in impacted areas

Masks must also be worn at an airport, and on a domestic or international flight departing or arriving anywhere in Queensland.


You must wear a face mask outdoors in impacted areas when you are unable to stay 1.5 metres away from people who are not from your household. You must also wear a face mask at public transport waiting areas or taxi ranks and in outdoor workplaces. Masks do not have to be worn if:

  • you are seated
  • you are alone or with the members of your household
  • you are eating or drinking
  • you are entering or exiting a Sports Stadium
  • you are participating in strenuous exercise
  • it is unsafe to wear a mask.


You must wear a face mask at all times when you are indoors, including workplaces when you are unable to stay 1.5 metres away from people who are not from your household unless:

  • you are seated
  • you are at your residence
  • you are eating or drinking
  • you are a patron inside a hospitality venue such as a café or restaurant
  • it is unsafe to wear a mask

Businesses and events

Learn about restrictions on businesses and venues in impacted areas. These are the same as the rest of Queensland

More information

For more information about restrictions for Queensland see Movement and Gathering DirectionRestrictions on businesses, activities and undertakings Direction.

View the Roadmap

Find out more about the update to restrictions



Community Spaces have incorporated additional protocols and guidelines in order to operate Council’s owned Community Facilities during the COVID-19 pandemic. These protocols will be updated accordingly as directed by Queensland Government and are approved by Sunshine Coast Council.

Sunshine Coast Council’s number one priority is maintaining the safety of council employees, hirers and the community whilst preventing further spread of COVID-19.

Community facility users should recognise it is a hirer’s responsibility to ensure that they adhere to the protocols set out in this document (for latest venue’s updates please refer to our website) and that any additional requirements for their specific activity are met as detailed in the QLD Public Health Direction. All bookings/events must operate in accordance with a COVID Safe Events Checklist. Further information regarding COVID Safe Events can be found at Queensland Government COVID Safe Events website.

For state-wide information and advice about COVID-19, including the latest roadmap to easing restrictions, visit the Queensland Government’s Unite & Recover website.

On arrival to our community facilities, users will ensure the following protocols are met:


Access requirements

  • You don’t have any symptoms associated with COVID-19 (e.g. fever, cough, sore throat, headache, shortness of breath, sneezing/runny nose or loss of sense of smell) in the last 72 hours.
  • You don’t have COVID-19 or are waiting for result of COVID-19 test
  • You haven’t been in contact with any known or suspected cases of COVID-19 in the past 14 days
  • You have not returned or been in contact with anyone else who has returned, from overseas or a hot spot within Australia in the past 14 days.
  • Wearing a mask is recommended (although not mandatory) when physical distancing is not possible.


Social distancing and gatherings numbers

Social and physical distancing is one way to slow the spread of COVID-19. Queensland Health advice is to keep a distance of 1.5 metres from others as an effective measure and is to be observed.

Under the current restrictions, the following maximum capacity is permitted as outlined below:

  • Coolum Civic Centre: Maximum Capacity 140 (Hall) 26 (Stage) 12 (Meeting Room) 3 (Community Office)

  • Beerwah Community Hall: Maximum Capacity 190 (2 persons per 4sqm and physical distancing of 1.5m observed)

  • Kawana Community Hall: Maximum Capacity 155 (2 persons per 4sqm and physical distancing of 1.5m observed)

  • Kawana Island Meeting Place: Maximum Capacity 45 (Entire Venue) 20 (Meeting Room A) 25 (Meeting Room B) 

  • Bellvista Meeting Place: Maximum Capacity 55

To determine your total number of people allowed for your specific event/activity, please ensure you consider the non-usable space in square metres (e.g. Total square metre 100m2 minus non-usable space 30m2 e.g. tables, booth stands = 70m2 usable space). Divide the useable space of the site by two.


Contact tracing 

All visitors/participants entering our Community Spaces must sign in via the Check In Qld App. It is the hirer’s responsibility to ensure that all participants are recorded/signed in. The QR Code is displayed at the entrance doors of each space.

Should partcipants not be able to use the app, it is the hirer’s responsibility to collect their contact information (full name, email address or address and phone number) electronically. If requested, this information must be provided to Public Health Officers or Council to assist in the management of contract tracing. The information should be securely stored, not used for any other purpose, and deleted/destroyed after 56 days.


Personal hygiene

The hirer and their participants must follow good hygiene practises as below:

  • Respiratory Hygiene: coughing/sneezing into elbow/tissue
  • Hand Hygiene: use hand sanitiser or wash hands with soap and running water before starting an activity in the facility, using warm water if available
  • Avoid shared use of equipment e.g. bring own yoga mat, water bottle etc.


Cleaning responsibilities

Sunshine Coast Council will:

  • Provide hand sanitiser
  • Display the correct COVID-19 and social distancing signage
  • Engage professional cleaners to deep clean facilities

Hirers will clean the venue at the end of their event ensuring that they:

  • Wipe all touch points (e.g. door handles, handrails, light switches, taps, control panels) and kitchen areas (e.g. benches, handles, appliances, control panels) with disinfectant
  • Wipe down all equipment used (e.g. tables, chairs, benches) with disinfectant
  • Remove all rubbish



The hirer must take all practicable measures to prevent contamination of their food services or processing area, including effective hygiene, cleaning and sanisiting practices (e.g. regular handwashing,  frequently cleaning and sanitising of all general & food contact surfaces, equipment/utensils, handles - urn/taps/knobs/switches/doors or other high-touch areas). For further COVID-19 Advice click here.

If you are using any of the crockery/cutlery in our Community Spaces, ensure they are washed using the commercial dishwashers provided (available at both Kawana- and Beerwah Community Halls), otherwise washed in hot soapy water at all times. Please bring your own clean tea towels and cloths.


Breach of conditions

Any breach of the Pandemic Protocols may result in:

  • Closure of the event
  • Refusal to accept future bookings
  • Extra cleaning charges being incurred


* Latest Qld Health Updates could superside restrictions outlined in this document.